A robust and extensible solution to connect brilliant researchers and their ideas together so they can collaboratively solve some of the most complicated global problems, powered by Salesforce Community Cloud
An extensible reference data model that represents faculty and their academic and research activities
Intuitive user interfaces to easily maintain profile information and discover future collaborators
A platform to rapidly develop new applications and workflows to support and mobile-enable business processes
Higher education is a late bloomer in adopting CRM technology, with efforts focused on managing relationships with donors, alumni, students, and prospective students. While the lifeblood of a major research institution like Johns Hopkins is its faculty, we have not yet leveraged this technology to manage relationships with, and between, faculty and other constituencies. Recognizing the power of CRM in other industries, we are using it to develop an entirely new platform to drive collaboration around research within a single institution and, ultimately, across multiple institutions. What we have set out to do is novel for our industry.
Our solution aggregates meaningful data about our faculty and their activities and presents a profile with a uniform look and feel. With this data, we are building algorithms to identify existing relationships among faculty who have collaborated and make recommendations to form new connections with others who have related interests.
This comprehensive database of faculty information has never before existed and will enable automation of business processes that have never before been automated. We are doing so in a manner that allows other universities to adopt and extend our solution, with an eye towards developing a network of participating universities.
There are unlimited opportunities for how we can engage faculty with facultyforce, by integrating other systems to improve the effectiveness and efficiency of cumbersome processes that detract our faculty from their mission of discovery. We also anticipate that we will be saving precious hours of faculty and administrator time in manual activity reporting and other intensive data collection, including CV creation and maintenance.
Most audaciously, we expect that our solution will enable identification of potential research partners, faculty mentors, and research opportunities for students, all of which has the potential to lead to new scientific discovery that otherwise might never have happened.